Terms Of Service

We are Clients Overflow LLC (“Company,” “we,” “us,” “our”), a Wyoming limited liability company with a registered address at Wyoming Registered Agent Services LLC, 30 N Gould St, Ste 100, Sheridan, WY 82801, USA. We operate https://dontloseclients.com and https://clientsoverflow.com (the “Sites”), along with related products and services that reference these Terms (collectively, the “Services”). You can contact us at [email protected] or by mail at the address above.

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services. We may update these Terms by posting a revised version or emailing you; continued use after the effective date constitutes acceptance. We recommend saving or printing a copy for your records.

Minors: You must be 18 years or older (or the age of majority in your jurisdiction) to use the Services. If you are under 18, you may only use the Services with the involvement and consent of a parent or legal guardian who agrees to these Terms.

1. OUR SERVICES

Use of the Services may not be lawful in all jurisdictions; you are responsible for compliance with local laws. The Services are not designed for industry-specific regulations (e.g., HIPAA, FISMA, GLBA). Do not use the Services if your use would trigger such regulatory requirements.

2. INTELLECTUAL PROPERTY RIGHTS

Our IP. We own or license all right, title, and interest in and to the Services, including all source code, databases, functionality, software, website designs, text, graphics, audio, video, photographs, and trademarks/service marks/logos (collectively, the “Content” and “Marks”). The Content and Marks are protected by U.S. and international laws.

License to you. Subject to these Terms, we grant you a limited, nonexclusive, nontransferable, revocable license to access the Services and to download/print portions of the Content you properly access for your personal or internal business use only. Except as expressly permitted, you may not copy, modify, distribute, publicly display, create derivative works of, or exploit the Services, Content, or Marks without our prior written consent. All rights not expressly granted are reserved.

Submissions/feedback. If you send us ideas, suggestions, or other feedback (“Submissions”), you grant us a perpetual, worldwide, irrevocable, royalty-free license to use and exploit them without attribution or compensation. You warrant you have rights to your Submissions and that they are not confidential.

3. USER REPRESENTATIONS

You represent and warrant that: (1) you have the legal capacity to agree to these Terms; (2) you are at least 18 or have parental consent; (3) you will not access the Services via bots or automated means; (4) you will not use the Services for unlawful purposes; and (5) your use complies with applicable laws. We may suspend or terminate your access for violations or if information you provide is inaccurate.

4. SUBSCRIPTIONS, PAYMENTS & REFUNDS

Payments. We process payments through Stripe. You authorize us to charge your payment method for purchases.

Subscription billing & renewal. For subscription products, your plan will automatically renew on a [monthly/annual/per-product] basis until canceled. You authorize recurring charges without requiring your prior approval for each charge.

Cancellation. You may cancel a subscription at any time in your account settings; cancellation takes effect at the end of the current paid term. Different products may have different cancellation windows, proration rules, and grace periods—the specific terms shown at checkout or on the product page govern.

Price changes. We may change prices with prior notice by email and/or posting on the Sites, as required by law.

Refunds. Unless otherwise clearly stated on the product page at the time of purchase, all sales are final and non-refundable. Certain products, such as the Lifetime Clients Method, include a specific refund guarantee (30 days). If a product includes a stated guarantee, that guarantee will apply and override this general rule.

5. PROHIBITED ACTIVITIES

You agree not to: (a) scrape or harvest data; (b) bypass or interfere with security; (c) misuse support or submit false reports; (d) upload malware/spam or use excessive automated requests; (e) infringe IP, privacy, or publicity rights; (f) reverse engineer except as permitted by law; (g) impersonate others; (h) overload or disrupt our infrastructure; (i) use the Services to compete with us or for unauthorized commercial purposes; (j) advertise or sell goods/services via the Services without permission; (k) remove proprietary notices; or (l) otherwise use the Services in violation of law or these Terms.

6. USER-GENERATED CONTENT

We do not offer users the ability to submit or post content publicly via the Services.

7. SERVICES MANAGEMENT

We may monitor the Services for compliance; restrict, suspend, or terminate access; remove or disable content; and report unlawful activity to authorities, at our discretion.

8. PRIVACY

Please review our Privacy Policy at https://clientsoverflow.com/privacy (and/or https://dontloseclients.com/privacy). By using the Services, you consent to our data practices, including processing in the United States and, where applicable, cross-border transfers. If you are in the EU/EEA/UK, we process personal data pursuant to applicable data protection laws and, where required, appropriate transfer mechanisms and agreements (e.g., SCCs). Additional regional disclosures may apply as described in our Privacy Policy.

9. TERM & TERMINATION

These Terms remain in effect while you use the Services. We may, in our sole discretion and without notice or liability, deny access to the Services (including blocking IP addresses), terminate accounts, or remove content for any breach of these Terms or applicable law. If terminated, you may not register again without our permission. We may pursue legal remedies.

10. MODIFICATIONS & INTERRUPTIONS

We may change, modify, or remove the Services at any time without notice. We are not liable for downtime, interruptions, or for failing to update information. Nothing obligates us to maintain or support the Services or to provide updates.

11. GOVERNING LAW

These Terms and your use of the Services are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-laws rules.

12. DISPUTE RESOLUTION

Informal resolution. Before filing a claim, the parties will attempt in good faith to resolve disputes for 30 days after written notice.

Binding arbitration (U.S.). Except as below, any dispute will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Seat/Venue: Sheridan County, Wyoming. Arbitrator: 1. Language: English.

Restrictions. Arbitration is individual only; no class or representative actions. The arbitrator may award relief only in favor of the individual party seeking relief.

Exceptions. Either party may (a) bring qualifying claims in small claims court in Sheridan County, WY, or (b) seek injunctive relief in court for IP infringement or misuse of confidential information.

13. CORRECTIONS

Information on the Services may contain errors or omissions, including pricing or availability. We may correct or update information at any time without notice.

14. DISCLAIMER

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION.

15. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUES, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICE GIVING RISE TO THE CLAIM IN THE 12 MONTHS BEFORE THE EVENT.

16. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Clients Overflow LLC and our affiliates, officers, employees, and agents from claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of your use of the Services, your breach of these Terms, your Submissions, or your violation of law or third-party rights.

17. USER DATA

We may maintain and process data you transmit to operate the Services. You are responsible for backing up your data. We are not liable for loss or corruption of data.

18. ELECTRONIC COMMUNICATIONS, TRANSACTIONS & SIGNATURES

By visiting the Services, emailing us, or completing online forms, you consent to receive electronic communications. You agree that electronic signatures, contracts, and records satisfy any legal requirements for writings or signatures.

19. SMS TEXT MESSAGING

Opt-out: Reply “STOP” to unsubscribe (you may receive a confirmation text). Help: Reply “HELP” or email [email protected]. Rates: Message and data rates may apply. Frequency: Occasional messages related to your account, purchases, or offers. Carriers are not liable for delayed or undelivered messages.

20. CALIFORNIA USERS & RESIDENTS

Unresolved complaints may be directed to the Consumer Affairs Division, 1625 N. Market Blvd., Suite N112, Sacramento, CA 95834; (800) 952-5210 or (916) 445-1254.

21. MISCELLANEOUS

These Terms (and policies referenced herein, including our Privacy Policy and product-specific terms shown at checkout) are the entire agreement between you and us regarding the Services. If any provision is unenforceable, the remainder remains in effect. We may assign our rights and obligations; you may not assign without our consent. No waiver is a continuing waiver. No agency, partnership, joint venture, or employment relationship is created by these Terms. These Terms will not be construed against the drafter.

22. CONTACT US

Clients Overflow LLC

Wyoming Registered Agent Services LLC

30 N Gould St, Ste 100

Sheridan, WY 82801, USA

[email protected]